8950, boul. de la Grande-Allée, #121, Mirabel, QC, J7J 0T3 450-435-2252 info@groupeenergo.com
FR
  • 1. Generator or battery system: how do I choose?
    It all depends on your actual needs: square footage, essential appliances, typical outage duration in your area and available fuel source. The generator offers virtually unlimited runtime for long outages; the battery offers an instant, silent, maintenance-free transfer. Come see us in the showroom: our specialists will recommend the right solution, no pressure.
  • 2. Is installation included?
    Yes, we offer a turnkey service. All our installations are performed to code by licensed professionals, from the initial assessment to commissioning.
  • 3. Will a generator really start in deep cold?
    Yes. Standby models equipped with a block heater start without hesitation, even at -30 °C. Paired with an automatic transfer switch (ATS), your house comes back on by itself within 10 to 15 seconds, even when you're away.
  • 4. Can a battery system power the whole house?
    Depending on the system's capacity and the loads to protect, a battery can power your essential circuits or the entire home. Several modules can also be combined to extend runtime. An assessment of your needs ensures the system is sized correctly.
  • 5. Can I combine a battery with solar panels?
    Absolutely. With solar panels, your system recharges on its own — even during the outage — and can lower your electricity bill year-round.
  • 6. What maintenance is required?
    The generator requires periodic maintenance (oil, filter, test run). The battery system requires virtually none: it watches over itself. In both cases, our team remains available throughout the life of your equipment.
  • 7. Do you offer a free assessment?
    Yes. Contact us for a free assessment of your needs, or come compare the solutions in person at our Mirabel showroom.

Can't find your answer? Contact us — our advisors are here for you.